Card-not-present fraud — transactions made online or via phone where the cardholder does not need to present the physical card to complete the purchase — jumped the most, increasing 40 percent compared to 2015. Account takeover fraud — where thieves used stolen login information to access a consumer’s accounts — rose 31 percent, and instances where fraudsters opened new accounts in a consumer’s name were up 20 percent.
In all, thieves stole $16 billion, the report found — nearly $1 billion more than in 2015.
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